FAQ

Frequently Asked Questions

Q: What is a “management company,” what do they do, and how do I reach them?

A: A management company is contracted by the Board of Directors to provide such services as: hiring of on-site employees, acting as liaison to the various Unions, collection of assessments, supervision of subcontractors, obtaining bids for subcontracted services, providing financial statements and collection reports, as well as a general clearing house for problem solving, communications with homeowners and the Board of Directors and to serve in an advisory capacity. The management company reports directly to the Board and all decisions are made by a majority vote of the Board of Directors. The management company may be reached online through the Management Office page on this website or by phone from the numbers listed on the Contact Us page on this site.

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Q: What is a homeowner’s association?

A: It is a non-profit corporation registered with the State and managed by a duly elected Board of Directors. Its purpose is to maintain all common areas and to govern the community in accordance with the provision of the legal documents: CC&R’s, Bylaws, and Articles of Incorporation. The governing legal documents for the association may be viewed online within the Resource Center page of this site. The corporation is financially supported by all members of the homeowners association. Membership is both automatic and mandatory.

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Q: What are the CC&R’S?

A: The Covenants, Conditions and Restrictions (CC&R’s) are the governing legal documents that set up the guidelines for the operation of the planned community as a non-profit corporation. The CC&R’s were recorded by the County recorder’s office of the County in which the property is located and are included in the title to your property. Failure to abide by the CC&R’s may result in a fine to a homeowner by the Association. The governing legal documents for the association may be viewed online within the Resource Center page of this site.

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Q: What are the Bylaws?

A: The Bylaws are the guidelines for the operation of the non-profit corporation. The Bylaws define the duties of the various offices of the Board of Directors, the terms of the Directors, the membership’s voting rights, required meetings and notices of meetings, and the principal office of the Association, as well as other specific items that are necessary to run the Association as a business.

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Q: What is the Board of Directors?

A: The Condominium Association again is a corporation and therefore a governing body is required to oversee its business. The Board of Directors is elected by the homeowners, or as otherwise specified in the bylaws. The Board of Director makes all decisions regarding the Association.  The limitation and restrictions of the powers of the Board of Directors is outlined in the Association governing documents found within the Resource Center page of this site.

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Q: Are there any other rules?

A: Most associations have developed Rules and Regulations as provided for in the CC&R’s and adopted by the Board of Directors. Rules are established to provide direction to the homeowners for common courtesies with regard to parking, vehicles, pets and pool use hours, etc. In addition, your Association will establish Remodeling Guidelines with procedures for submitting requests to make  changes to your unit.  These rules and guidelines are set up to ensure the common elements, mechanical and electrical systems are not damaged, to maintain the aesthetic value and integrity of the community on behalf of all owners, and to protect the market value of your investment. Violations of these rules may result in action by the Board of Directors and a fine. In addition, if you make improvements or changes without written approval of the Board of Directors,  you will be required to remove or correct the alteration and/or be fined for the violation. For more information about this topic visit the Resource Center page of this site.

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Q: If I am having a problem with a neighbor for a violation of the Policies and Guidelines, what can I do?

A: If residents cannot resolve a situation between themselves, then turn to your Association. Should you have a situation that does not appear to be resolved through neighborly means, and you are willing to actively participate in the enforcement provided by the Policies and Guidelines, you may complete a Covenant Violation form online. The Violation form may be found within the Management Office page on this site. If the situation is deemed in violation of the Policies and Guidelines, the Board of Directors will institute the enforcement policy. Your continued assistance may be required.

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Q: Are Board Meetings open to all homeowners? If so, where and when are they held?

A: Yes. Notice of the time and place of any regular board meeting will be noted in the community newsletter, or accessed online on the Calendar page.

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Q: If I want to serve on a committee, how do I find out what committees are active and how I can get involved?

A: If you are interested in volunteering, please contact your Association’s management office.

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Q: What is my assessment?

A:The assessment is the periodic amount due from each homeowner to cover the operating expenses of the common area and provide for reserve funds for replacement of common facilities in future years. Your assessments are due on the first of the month. Statements will be sent for assessments as a reminder of the amount due.  Some Associations provide monthly coupon books annually in which case statements will be sent for service requests and other miscellaneous charges.

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Q: How is the amount of my assessment determined?

A:A specific percentage of ownership for each unit is listed in the LPP Condominium Declaration of Ownership that was created by the Developer.  Percentage of ownership is based on unit size and location within the building.  Unit owners should receive a copy of this declaration whey they purchase a unit or may request one from the Management Office.  Your assessment is based on the Association’s annual budget and your percentage of ownership.

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Q: Will my assessment go up?

A:Assessments typically do go up each year due to increases in utilities, insurance and employee salaries.  In addition, the Board must reserve funds for major repairs and/or replacements planned in the future.  These are shown on each budget as “Reserve Funds”.

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Q: What happens if I don’t pay my assessment?

A:The maintenance and management services incurred by the Association are dependent upon timely receipt of the assessments due from each homeowner. Late payments will result in a late charge as assessments are due on the first of the month. In addition, the CC&R’s allows the Association to charge late charges and interest and proceed with a lien on your property, or foreclosure proceeding for nonpayment of assessments.  Typically, once assessments are 60 days late, the account is turned over to the Association’s attorney for collection.  All attorney fees and costs are charged to the owner’s account.

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Q: Do I need approval for remodeling in my unit?

A:Yes. Please submit all necessary paperwork to Shalena Dooley at least seven (7) days prior to the start of your construction.

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Q: What is the charge to reserve the Party Room for a Private Event?

A:The new and improved Party Room is free of charge as long as 8 people or less are in your party. For nine (9) people or more.

The 3rd floor room can be reserved for $125.00 and a $300 refundable security deposit is required. Each additional hour is $50.00

The 48th floor room can be reserved for $200.00 and a $300 refundable security deposit is required Each additional hour is $100.00 .Contact the Management Office to fill out the necessary paperwork.

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Q: Why is my Key Card not working?

A:Could it be because your lease has expired? The owner of the parking space is responsible for making sure the Management Office has a copy of the current lease.

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Q: When are the assessment payments late?

A:Assessments are due on the first of each month. Payments received after the tenth are assessed a $50 late fee.

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